Cookie policy

This policy lists, by category and provider, the cookies and browser storage (localStorage, sessionStorage) this site uses.

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Necessary

These cookies are needed for the basic functions of the site, such as security, signing in and the cart. The site cannot work without them, so they cannot be switched off.

Legal basis: Legitimate interest: these items are necessary for the site to work, so we use them without consent.

PEM Enterprise

PEM Enterprise
Name	Storage	Lifetime	Purpose
`neosite_session`	cookie	30 days	Session ID: needed for signing in, the cart and forms. It is also used to log product interactions and for the “recently viewed” list.
`XSRF-TOKEN`	cookie	30 days	Protects forms against forged requests.
`neosite_cookie_consent`	cookie	365 days	Remembers your cookie decision, including a rejection.
`remember_web_*`	cookie	30 days	Remembers the “Keep me signed in” choice. Only created when the checkbox is ticked.

Google

Data controller: Google Ireland Limited
Transfer to a third country: USA (EU–US Data Privacy Framework)

Google
Name	Storage	Lifetime	Purpose
`_GRECAPTCHA`	cookie	180 days	Protects forms against bots (Google reCAPTCHA).

NeoSite error monitoring (Sentry)

NeoSite error monitoring (Sentry)
Name	Storage	Lifetime	Purpose
`sentryReplaySession`	sessionStorage	until the browser tab is closed	Helps us find errors on the site.

Statistics

These cookies measure how visitors use the site, for example which pages they view, so that we can improve it.

Legal basis: Consent: we use these items only with your consent, which you can withdraw at any time.

Google Analytics

Data controller: Google Ireland Limited
Transfer to a third country: USA (EU–US Data Privacy Framework)

Google Analytics
Name	Storage	Lifetime	Purpose
`_ga`	cookie	730 days	Distinguishes visitors in the visitor statistics.
`_ga_LHJJ3SPV59`	cookie	730 days	Keeps the session state in the visitor statistics.